Return & Exchange Policies
NO EXCHANGE POLICY FOR ALL OUR PRODUCTS
REPLACEMENT ONLY IN CASE OF RECEIVING A DAMAGED PRODUCT.
-Please record an unboxing video when you’ve received a package from us. The unboxing video is necessary as proof for damage cases, so please record it in clear lighting.
-Notify/Inform us about problems, damages, or defects within 01 days from the date of delivery.
-If the item is delivered damaged, we will let you exchange it for one of equal or more value. Only jewellery can be exchanged with one jewellery.
-Contact us at Forever or info.foreverjewellery@gmail.com, and we'll provide you instructions on how to finish your transaction.
THESE PRODUCTS ARE NOT ELIGIBLE FOR RETURN OR REPLACEMENT UNDER THIS 01 DAY REPLACEMENT POLICY:
-Any jewelry that displays physical damage to the packaging or the item.-Any jewelry that has been washed.
-Any jewelry that is not in its original state.
-Any jewelry that is returned without its complete original packing, including the retail box and all extras that came with it when it was delivered.